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Thank you for shopping with us! We are committed to providing you with a seamless delivery experience for your orders. Please review our shipping policies below.

1. Shipping Destinations

We proudly offer international shipping to numerous countries worldwide.
For a complete and up-to-date list of countries we ship to, please enter your destination address at checkout, or contact our customer service team.

2. Delivery Timeframes

Your order will be processed and prepared for shipment within 2-4 business days after payment confirmation (excluding weekends and public holidays).

Total delivery time consists of Processing Time + Transit Time:

• Standard Shipping: 10-20 business days for delivery.

• Express Shipping: 5-10 business days for delivery (additional fee applies).

Please note: These timeframes are estimates. Delivery may occasionally be delayed due to customs processing, holidays, or other factors beyond our control.

3. Shipping Fees

Shipping costs are calculated based on your delivery address, the total weight, and dimensions of your package.
You can view the exact shipping fee for your order during checkout before making payment.

We offer FREE Standard Shipping on qualifying orders. Please see our promotions page or check the banner on our website for current offers.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email containing your unique tracking number and a link to track your package.
You can use this tracking number on our website’s ‘Order Status’ page or on the carrier’s official website for real-time updates.

5. Customs, Duties & Taxes

• Import Duties & Taxes: For international orders, any applicable customs duties, import taxes, or brokerage fees are the responsibility of the recipient. These charges are not included in the item price or shipping cost.

• Customs Declarations: All packages will be clearly labeled with the contents and value as required by international shipping regulations.

6. Shipping Issues & Support

• Address Changes: Please contact us immediately if you need to correct your shipping address. We can only modify it before the order is shipped.

• Lost or Stuck Packages: If your tracking information shows no movement for an extended period, please contact us. We will work with our logistics partners to investigate.

• Damaged Parcels: If your package arrives damaged, please take photos of the box and contents and contact our support team within 48 hours of receipt.

7. Important Notes

• Please ensure your shipping address is 100% accurate. We are not liable for packages lost due to incorrect addresses provided by the customer.

• The recipient may be required to sign for delivery.

• Shipping policies are subject to change.

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Contact Us

For any questions regarding shipping, please reach out to us at:

• Email: Hjb627148398@gmail.com

• Support Center: Visit our Contact Us page.

Thank you for your support!